Refund Policy And Cancellation

Shiv Shakti Digital Marketing is an innovative business promotion platform that enables seamless online business registration. Upon registration, a unique business ID is generated. Payments are processed securely through our integrated gateway. Please note that payments made are generally non-refundable. However, there are exceptional cases, such as technical errors or instances where a customer's bank account is debited multiple times due to an error.

In such cases, the excess amount will be diligently refunded to the customer. The refund process excludes payment gateway charges, and the net amount will be reimbursed. To initiate a refund, customers need to submit an application in the prescribed format to shivshaktidigitalmarketing@gmail.com. Alternatively, applications can undergo manual processing. Once the application is verified and approved, any excess amount wrongly debited will be promptly refunded via electronic transfer.

Please be assured that we prioritize accuracy and efficiency in our refund process. To confirm the legitimacy of the applicant, we will contact them using the contact information provided during online registration. Once the authenticity of the claim is confirmed, the refund process will be initiated. We commit to ensuring that customers receive their refunds within 21 days of receipt of the refund request and any required documentation.

For any inquiries or further assistance, please don't hesitate to reach out to us. Your satisfaction is our priority, and we strive to make your experience with Shiv Shakti Digital Marketing a seamless and positive one.